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Your First AI Agent Should Be Internal, Not Customer Facing

Your First AI Agent Should Be Internal, Not Customer Facing

by IntInsPodcast | May 4, 2026 | AI Agents, Entrepreneurship

Most business owners I talk to want their first AI agent pointed at customer service. They want it on the website, in the chat widget and on the phone, handling tickets at three in the morning while they sleep. It’s the obvious place to start because it’s...
Hidden Costs of AI Agents That Catch Owners Off Guard

Hidden Costs of AI Agents That Catch Owners Off Guard

by IntInsPodcast | Apr 30, 2026 | AI Agents

Everyone selling AI agents wants you to picture a clean workflow that runs itself, saves you money on day one and never asks for anything in return. The pitch is seductive. The reality is a lot more complicated. I’ve built and deployed AI agents for clients...
Why AI Agents Fail in 2026 and How to Stay in the 20% That Work

Why AI Agents Fail in 2026 and How to Stay in the 20% That Work

by IntInsPodcast | Apr 28, 2026 | AI Agents

There’s a stat floating around right now that should make every small business owner pause before signing up for the next AI agent platform. Roughly 80% of AI agent implementations are failing to deliver what they promise. Eighty percent. That number is the...
How AI Is Automating Small Business Operations Without a Full Team

How AI Is Automating Small Business Operations Without a Full Team

by IntInsPodcast | Apr 21, 2026 | AI Agents

For years, the pitch was the same. Automation is going to free you up. You’re going to stop doing the repetitive stuff and get your time back. And to be fair, some of it delivered. Email sequences, scheduling tools, basic chatbots. Useful, sure. But you were...
Why Lead Follow-Up Automation Is Still Broken (And How AI Agents Are Finally Fixing It)

Why Lead Follow-Up Automation Is Still Broken (And How AI Agents Are Finally Fixing It)

by IntInsPodcast | Apr 16, 2026 | AI Agents

What’s happening everyone, Jason Wright here. Let me ask you something. How many deals have you lost because you just forgot to follow up? Or you meant to, but life got in the way, and by the time you circled back the lead had already gone cold or signed with...
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