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Your First AI Agent Should Be Internal, Not Customer Facing

Your First AI Agent Should Be Internal, Not Customer Facing

by IntInsPodcast | May 4, 2026 | AI Agents, Entrepreneurship

Most business owners I talk to want their first AI agent pointed at customer service. They want it on the website, in the chat widget and on the phone, handling tickets at three in the morning while they sleep. It’s the obvious place to start because it’s...
Hidden Costs of AI Agents That Catch Owners Off Guard

Hidden Costs of AI Agents That Catch Owners Off Guard

by IntInsPodcast | Apr 30, 2026 | AI Agents

Everyone selling AI agents wants you to picture a clean workflow that runs itself, saves you money on day one and never asks for anything in return. The pitch is seductive. The reality is a lot more complicated. I’ve built and deployed AI agents for clients...